Refund and Returns Policy
Last Updated: June 9, 2026
Digital Products
All products sold at Kim's AI Studio are digital products delivered electronically. Due to the nature of digital products, all sales are final and we do not offer refunds once a product has been delivered or accessed.
Please read all product descriptions carefully before purchasing to ensure the product meets your needs.
Exceptions
We will consider refund requests in the following circumstances:
- You were charged twice for the same order
- Your product was never delivered due to a technical error
- The product was significantly different from what was described
To request a refund under these circumstances please contact us at support@kimsaistudio.com within 7 days of purchase with your order number and a description of the issue.
Contact Us
If you have any questions about our refund policy please contact us:
By email: support@kimsaistudio.com
By visiting: kimsaistudio.com/contact
